FAQ

Pablo Kalafaker graduated in Fine Arts specialized in engraving and graphic arts is the creative and artist behind the label. Develop a craft work in the composition of each selected vintage garment, giving a second life to these unique pieces. Customizing the textile with techniques such as: woodcut, stencil, painting, embroidery, acid wash, collage, pyrography and screen printing among others. Kalafaker is aimed at innovative people, who seek to stand out, who value 100% artisanal and works of art as living parts.
Yes, we use vintage garments, recycled textiles, and many techniques such as: woodcut, stencil, painting, embroidery, acid wash, collage, pyrography and screen printing among others.Prior to sale, our garments are checked and sanitized. We develop a handcrafted work in the composition of each selected garment, giving a second life to these unique pieces.
Kalafaker operates online, allowing us to reach a global audience. In addition to our online presence, Kalafaker products are available through a network of carefully selected stockists.
Remember we only have one size of each garment. To buy you have to add the garment you are interested in to the cart, being sure that the size that appears in the description is yours. Remember that you cannot choose another size, since we only have one. Verify that you have correctly entered the data for your selected method of payment and finalize your purchase.
Please keep in mind that since most of our products are vintage, the cut is different from the clothes that are made today. Take as reference the measures in centimeters indicated in each product and compare with a garment you use. If you have any questions, contact us.
For cleaning and care instructions, we advise you hand wash, do not tumble dry, do not wring, do not iron over the design area and dryclean. For any questions, contact us.
At Kalafaker we only work with vintage clothing and that is why it is very difficult to find two identical garments.
Of course, at Kalafaker we work with the most secure payment gateways, such as Stripe or Paypal. None of your data is stored on our servers, so everything goes directly to one of these two gateways, which are characterized by being highly secure.
It takes a minimum of 3 business days for us to process your order. Once shipped, you will get the tracking number via email and you can expect delivery according to the chosen shipping method.
Once your order is processed, you will receive an email with your tracking number where you can track it.
If you have not yet received a confirmed order email, you can contact us at info@kalafaker.com Once the order is confirmed, we have already started processing it. For this reason, it is not possible to add or remove items from your purchase once the process has been completed.
If your order has not been delivered within the estimated timeframe, we recommend:

– Checking that the delivery address is correct

– In the case of a missed delivery, please contact Correos.

For further assistance, contact us and we will be happy to assist you.
You might receive your order in 2 or 3 parts because we ship items from our different warehouses and the shipping process we use, please do not panic if you receive one item first. All orders will be delivered within the given delivery time we have mentioned.
If your order has been cancelled, contact us by email at info@kalafaker.com
The cost of returning it to us is your responsibility.
For any reason, customers can return the order, entirely or partially. kalafaker.com refunds within 14 days from the receipt of the merchandise.

Items must be returned in the same original conditions, neatly packed and with tags still attached.
kalafaker.com accepts the following payment methods:
Credit Card: The amount will be charged to your card once the items are shipped. PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the items are shipped. To register for a PayPal account, visit the website paypal.com.
Sales tax is applied to your order in accordance with individual state and local regulations depending on the shipping address.
You will receive an instant error message if there is any kind of problem with your credit/debit card. Normally credit card errors are due to insufficient balance on the card or that it is not activated for online purchases. In that case, you will have the opportunity to enter a new credit or debit card.
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For any question, please contact us.